We're here for you

Get in Touch

Questions about your order? Need help with your TiniWash? Our team responds within 24 hours.

📧
Email Us
support@tiniwash.com
Response within 24 hours
📞
Call or Text
+1 (929) 237-1049
Mon – Fri, 9am – 6pm EST
🕐
Support Hours
Mon – Fri, 9am – 6pm
EST (UTC-5)
🚚
Order Issues
Track or modify your order
Track my order →

Send us a message

Quick answers

  • How do I track my order? — Use the Track Order page with your order number and email.
  • What's your return policy? — 30-day free returns. Email support@tiniwash.com and we'll send you a prepaid return label.
  • My TiniWash isn't working. — Check USB-C charging first. If it still won't start, email us for a free replacement.
  • Can I wash items other than underwear? — Yes — socks, bras, and small delicates all work great.